Are There Any Fees/Costs I Should Know About when Setting Up Utilities?

Edited

Does the utility set-up platform collect deposits or fees?

The utility set up link you received exists to assist you with setting up utilities with the available utility providers for your home.

With that being said, the utility set-up team will not ask you to submit deposits or fees for electricity, water, sewer, trash or gas utilities directly through the link. If you decide to set-up internet within the platform, then there may be some expected fees.


What kind of Fees/Deposits are expected from Utility Providers?

When setting up your utilities, here are some common fees to be aware of:

  1. Activation Fees: These are often added to your first bill but might not be disclosed upfront.

  2. Deposit Requirements: Depending on your credit check, you may need to pay a deposit before service begins.

  3. Rush or Late Activation Fees: If you need service urgently, extra fees may apply. Always ask for a detailed breakdown.

  4. Connection and Environmental Fees: Some providers bundle these charges into your setup costs.

  5. Administrative Fees: These small charges might appear on your bill later without prior notice.

  6. Switching Penalties: If you’re changing providers, you could face fees from your previous service.


How can I complete the payment of fee's or deposit's for the utility provider?

The best steps to take to complete the payment of fee's or deposits to the utility provider would be to contact the utility company directly. They can assist with payment details to ensure your deposit/fee's are paid.


Need More Help?

If you have additional questions about deposits and fee's during your move-in process or utility setup, feel free to:

  • Reach Out to Support: Contact our support team for assistance with your utility setup form or other related concerns here. You can also check out our FAQ'S here.

  • Contact Your Property Manager: For rental deposits, your property manager or landlord is your go-to resource.

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